I replenished my account but didn't get the money, why?
You don't get money immediately, please wait for an hour.
If you don't get money within an hour, please email us (firstname.lastname@example.org), attaching payment details.
I have money on Steam account, but I can't see it here, why?
Steam money is not valid on this site. You have to replenish your account separately.
I can't sign in with Steam, case page loads slowly, there are ads everywhere, and site constantly experiences lags, what should I do?
Most likely it is antivirus blocking connection to site, or browser extensions showing ads and probably also blocking connection to site.
Please try to disable antivirus and delete suspicious browser extensions.
We recommend using Google Chrome.
I want to add my own case icon, can I do this?
Please contact support team or wait until this functionality is added :)
Are items sold automatically if they are not withdrawn?
Items are sold automatically after a month.
У меня заблокирован вывод вещей, что делать?
На проекте запрещено использовать более 1 аккаунта на 1 пользователя.
Если вы нарушили это правило - обмен может быть заблокирован НАВСЕГДА.